Shipping policy

Shipping Policy

Thank you for shopping with Mercy Fold.

Order Processing

Orders are typically processed within 1–3 business days. Orders are not processed, shipped, or delivered on weekends or holidays.

Shipping Rates

Standard Shipping:
3–5 business days

Free Shipping:
Available on qualifying orders of $75 or more within the United States.

Express Shipping:
1–2 business days where available.

Delivery Times

Delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or other circumstances beyond our control.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order. Mercy Fold is not responsible for delays or losses resulting from incorrect or incomplete shipping information provided by the customer.

Damaged or Lost Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible at hello@mercyfold.com so we can assist in resolving the issue.

International Shipping

At this time, Mercy Fold primarily ships within the United States. International shipping options may be available for select destinations and products.

Contact

For shipping-related questions, please contact us at hello@mercyfold.com.