Terms of service

TERMS OF SERVICE

Last updated: July 16, 2026

These Terms of Service govern your use of mercyfold.com and your purchase of products from Mercy Fold.

Mercy Fold is operated by RUSSELL BEARDMAN LLC, a Florida limited liability company. By accessing our website or placing an order, you agree to these Terms of Service.

Please read these terms carefully before using the website.

1. ONLINE STORE TERMS

You must be legally capable of entering into a binding agreement to use this website or make a purchase.

You may not use our products, website, or services for any unlawful, fraudulent, abusive, or unauthorized purpose.

You may not attempt to interfere with the website’s security, operation, or availability.

2. PRODUCT INFORMATION

We make reasonable efforts to present product descriptions, dimensions, materials, colors, images, and other details accurately.

Many products are handmade, hand-finished, vintage-inspired, or created using traditional methods. Minor variations in color, texture, dimensions, engraving, patina, wood grain, stone appearance, icon details, or finish may occur and do not necessarily constitute defects.

Colors and details may also appear differently depending on your screen and device.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information without prior notice.

3. PRICES AND PAYMENTS

Prices are displayed in the currency indicated on the website and may change without notice.

Applicable taxes, shipping charges, customs duties, and other fees may be added at checkout or charged by authorities in the destination country.

Payment must be successfully authorized before an order can be accepted or processed.

4. ORDERS

Submitting an order does not guarantee acceptance.

We reserve the right to refuse, limit, or cancel an order for legitimate reasons, including:

• Product unavailability
• Pricing or description errors
• Suspected fraud or unauthorized activity
• Payment problems
• Shipping restrictions
• An inability to fulfill the order

If we cancel an order after payment has been collected, we will refund the affected amount to the original payment method.

5. HANDMADE AND MADE-TO-ORDER PRODUCTS

Some products may be handmade, customized, engraved, or made to order.

Production and processing times may vary. Any available estimate will be provided on the product page, at checkout, or in direct communication with the customer.

Personalized and made-to-order products may not be canceled or returned after production has begun, except when required by law or when the product arrives damaged, defective, or incorrect.

6. SHIPPING

Shipping is governed by our Shipping Policy, which forms part of these Terms.

Delivery dates are estimates unless expressly stated otherwise. Customers are responsible for providing complete and accurate shipping information.

International customers may be responsible for customs duties, import taxes, brokerage fees, and other charges imposed by the destination country.

7. RETURNS AND REFUNDS

Returns, cancellations, exchanges, and refunds are governed by our Returns & Refunds Policy, which forms part of these Terms.

Nothing in these Terms limits consumer rights that cannot legally be waived.

8. RELIGIOUS AND EDUCATIONAL INFORMATION

Mercy Fold sells religious objects, books, artwork, and related products and may publish educational content about Christian history, traditions, symbolism, saints, and devotional practices.

This content is provided for general informational purposes. It is not a substitute for pastoral, theological, legal, medical, or other professional advice.

Products sold through the website are not represented as guaranteeing spiritual, physical, financial, or other outcomes.

9. THIRD-PARTY PRODUCTS AND SERVICES

Some products may be created, supplied, or shipped by independent artisans, publishers, workshops, monasteries, distributors, or other third parties.

The website may contain links to third-party websites or services. We are not responsible for third-party content, availability, privacy practices, or terms.

Use of third-party services may be subject to additional terms imposed by those providers.

10. REVIEWS AND USER CONTENT

If you submit a review, photograph, comment, suggestion, or other content, you confirm that you have the right to submit it and that it does not violate another person’s rights or applicable law.

You grant Mercy Fold a non-exclusive, worldwide, royalty-free license to use, reproduce, edit, publish, and display submitted content in connection with operating and promoting the store, subject to applicable law and our Privacy Policy.

We may remove content that is unlawful, fraudulent, abusive, misleading, irrelevant, or infringes another party’s rights.

11. INTELLECTUAL PROPERTY

The Mercy Fold name, branding, website design, original text, graphics, photographs, and other original materials are owned by or licensed to RUSSELL BEARDMAN LLC and are protected by applicable intellectual-property laws.

You may use the website for personal, non-commercial purposes. You may not copy, reproduce, republish, distribute, sell, or commercially exploit protected website content without written permission.

Rights in third-party icons, books, artwork, trademarks, and product images remain with their respective owners.

12. PROHIBITED USES

You may not use the website:

• For an unlawful or fraudulent purpose
• To violate intellectual-property or privacy rights
• To transmit malicious code
• To collect information about other users without authorization
• To interfere with the website’s operation or security
• To submit false information, reviews, orders, or claims
• To resell website content without authorization
• To engage in abusive, threatening, discriminatory, or harmful conduct

13. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, or completely secure.

This section does not exclude warranties, guarantees, or consumer rights that cannot legally be excluded.

14. LIMITATION OF LIABILITY

To the fullest extent permitted by law, RUSSELL BEARDMAN LLC and Mercy Fold will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of the website or products.

Where liability cannot legally be excluded, our liability will be limited only to the extent permitted by applicable law.

Nothing in these Terms excludes liability that cannot legally be limited or excluded.

15. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless RUSSELL BEARDMAN LLC, Mercy Fold, and their officers, employees, contractors, and service providers from claims or expenses resulting from your unlawful use of the website, your breach of these Terms, or your violation of another party’s rights.

16. PRIVACY

Your submission of personal information through the website is governed by our Privacy Policy.

17. CHANGES TO THESE TERMS

We may update these Terms from time to time by publishing a revised version on this page.

Changes apply from the stated effective date and do not retroactively alter completed transactions except where permitted or required by law.

18. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect.

19. NO WAIVER

Failure to enforce a provision of these Terms does not waive our right to enforce it later.

20. GOVERNING LAW

These Terms are governed by the laws of the State of Florida and applicable federal laws of the United States, without regard to conflict-of-law principles.

Mandatory consumer protections applicable in a customer’s place of residence remain unaffected.

21. CONTACT INFORMATION

Questions about these Terms should be sent to:

Mercy Fold
Operated by RUSSELL BEARDMAN LLC
Florida, United States
Email: hello@mercyfold.com
Website: https://mercyfold.com